Global Payroll Services

Global Payroll Services

From onboarding to payroll operations, treasury, and customer success, our expert team will guide you every step of the way.

Global Payroll is in our DNA

We are not like other global payroll providers. One of the main reasons for this is our people.

Everyone on the Immedis team shares our passion, values, and mission to change how global payroll is delivered. We are passionate about your success.

The service we provide through onboarding, payroll operations and treasury are delivered by some of the most experienced people in the industry. They have a deep understanding of the relevant geographic area that they are responsible for, and they help solve complex issues for customers every day.

It all begins during the closing stages of the sale when a Customer Experience Partner (CEP) is appointed and will work with you throughout our relationship.

Moving to a new global payroll solution is a momentous task. Our latest onboarding methodology is designed with the customer in mind, and outlines in detail what needs to happen and in what order. This step-by-step implementation roadmap demystifies the process and is the cornerstone of an efficient and effective payroll transformation program.

Mary Garvey, Director, Global Onboarding


The Onboarding team comprises experienced project managers with expertise in global payroll, all certified in Immedis MAPP (Methodology for Automation of Processing of Payroll). Immedis MAPP is our framework for onboarding customers and incorporates global payroll, platform services and treasury. The framework includes best practices in global payroll projects and ensures the successful onboarding of new customers, payrolls, and paygroups. Immedis MAPP is made up a series of stages with defined outcomes.

CFO Global Payroll

Payroll Operations

Complexity needs expertise and experience, and our people deliver both. Immedis global payroll managers typically have between 10 and 15 years of industry experience with relevant IPASS or CIPP qualifications and many have international tax qualifications.

Our teams are organized on a geographic basis, enabling them to develop an in-depth understanding of the legislation, compliance and taxation requirements of the region, working with the In Country Partners.

We promote and support our people to achieve industry and academic qualifications and professional development is an essential component of the Immedis employee experience. Currently, over 80% of our service delivery personnel have completed accredited training.

5 key areas to address in your global payroll strategy

Customer Success

Your dedicated Customer Experience Partner (CEP) is appointed and works with regional Payroll Operation hubs across LATAM, US, EMEA, and APAC, providing support, clear communications and day to day management. The CEP leads quarterly business reviews to ensure we deliver the best service and that the customer is maximizing the adoption and utilization of the Immedis Platform.

Immedis is committed to providing value to customers at every stage of the partnership from the initial meeting and the creation of the joint success plan, to quarterly business reviews that validate successes and surface areas for improvement.

Get in touch with us.

Contact us today to see how we can transform your global payroll operations.