New function cements Immedis’ commitment to delivering a superior customer experience
Dublin, Ireland 26th May 2022– Immedis, the leader in multi-country global payroll solutions, announced the appointment of a new Chief Customer Officer, Barry Flanagan. Previously Barry held the role of Global Head of Customer Engagement at Immedis.
In Barry’s new role as Chief Customer Officer, he will be responsible for shaping and evolving Immedis’ customer-centric service delivery, to enable global customers to deliver accurate and timely payrolls consistently. Barry will also actively drive increased optimization and utilisation of the Immedis Platform and ensure customers realize the full power and efficiencies that the platform’s technology-enabled global payroll processing creates.
Barry is a qualified Chartered Accountant and Charted Tax Consultant with over 15 years of experience with global mobility, tax, and international payroll. In more recent years, he has taken the lead of the Immedis Customer Engagement team, driving a focus on the customer experience, enhancing customer adoption and success, and assisting customers in deploying payroll when they expand into new jurisdictions.
“Customer experience is a vital focus of everything we do at Immedis,” commented Terry Clune, Executive Chairman at Immedis. He continued, “By establishing the function of Chief Customer Officer, we are demonstrating to customers and to the payroll sector that our customers’ experience is a priority. Barry’s wealth of global payroll knowledge and his innate ability to problem-solve means that we can assure customers that we are a committed partner, ready to accomplish the one shared vision of accuracy and on-time payrolls.”
About Immedis
Immedis is the leader in consolidated global payroll solutions. Processing payroll in over 150 countries, the Immedis Platform provides a unified view of global payroll operations, real-time data analytics, and advanced reporting capability while ensuring legislative compliance and data security. Immedis’ deep integration capabilities with HCM and finance providers dramatically simplifies multi-country payroll obligations. Immedis was founded and is majority-owned by the Clune Technology Group.
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