Survey Results: Do Service Providers Still Provide A Service?

Did you know that the top three challenges facing payroll professionals when it comes to their payroll provider are:

1. Level of service
2. Response time to queries
3. Lack of integrations

When these are not delivered on, we can clearly see the impact of poor service levels on global payroll. As we all strive to deliver a right pay, right day promise, we know that having a payroll provider that knows what it takes to support their customer base is hugely important.