UKG Inc., a leading provider of HR, payroll, and workforce management solutions announces entering into a definitive agreement to acquire Immedis. Read More
Given the importance and time-sensitive nature of payroll, we have created an extensive support framework, developed around three critical elements to ensure we can deliver an excellent service to our customers. First, the Immedis Platform contains comprehensive self-service and self-support tools. Second, our Customer Engagement Partners provide personalized and omnichannel support to our customers for critical and complex issues. And finally, our Customer Support Portal provides a secure, traceable, and rapid response to all types of customer queries. Combined, they provide our customers with a robust and comprehensive service enabling them to pay their employees accurately and on time.